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The Art Storefronts Organization has verified that this business has provided a returns & exchanges policy for all art purchases.
Returns on Original Paintings 15 Day Money Back Guarantee on original artwork if you are not totally satisfied with your purchase. No questions asked. You must contact me within 7 (seven days) of receiving the artwork and notify me that it is being returned.The artwork must be returned in the original packaging, undamaged and arrive within the 15 day cut off. No exceptions. Shipping costs are not refundable. Return shipping costs at customer's expense. Artwork must be insured for return. PLEASE READ CAREFULLY: Once the item arrives and has been inspected, The price of the art and the tax will be refunded MINUS A 16% RESTOCKING FEE. What is that? This covers non-refundable transaction fees that I incur which are percentage based and also the loss of my product on the shelf for two weeks when it could be sold to another buyer and the work required to re-list the item. Returns on Prints There are no returns on Prints except if the print itself is damaged. Please see details below: Returns on Prints are accepted only in the rare case of damage to the shipment. (The product itself) Buyers remorse or color variations from the computer monitor and what the print looks like in person are not valid reasons for a return. In the rare event of a damaged print, buyer must follow the instructions above in "Shipment arrives Damaged" and photograph the damaged packaging before opening and the damaged print, and save the damaged packaging. This covers us all for insurance purposes. Please see FAQ for more information
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The Art Storefronts Organization has verified that this Art Seller has published information about the archival materials used to create their products in an effort to provide transparency to buyers.
Many of my paintings are on Canvas Panel. I have a few on stretched canvas and most of my new oil paintings are on Arches Oil Paper. I use high quality brushes, palette knives, acrylic and oil paints. My panels, canvas and papers are top notch. Please see FAQ page for detailed information in the "Materials" section.
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Contact Roxy with Questions about artwork by filling out form below. There is no phone number listed to eliminate robo calls and texts. You CAN speak to Roxy in person by e-mailing and requesting a call back. Roxy's Phone hours are 11:00am-4:00pm PST.
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